Returns & Exchanges
At The Pro's Closet, we want you to be completely satisfied with your gear, which is why we offer a 30-day no-hassle return policy on bikes, frames, and components. Whether the fit isn't right or you've changed your mind, our streamlined process ensures you get back on the trail as quickly as possible.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back and receive a Return Merchandise Authorization (RMA).
Pack Your Gear
Carefully pack your items in their original packaging; for bikes, ensure all protective padding is in place to prevent damage during transit.
Label and Ship
Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized shipping carrier location.
Inspection and Refund
Once our expert technicians inspect the returned items to ensure they meet our quality standards, we will issue a full refund to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing